The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Assistance
“The 24-hour reception made it incredibly easy to get help whenever needed, ensuring a seamless stay.” view full review
Delicious Nearby Eats
“Having a variety of restaurants and cafes just a short walk away enriched our dining experience with diverse meal options.” view full review
Comfortable Accommodations
“The room was cozy and well-appointed, providing a relaxing atmosphere after a day of exploration.” view full review
Inviting Space
“The living area was perfect for unwinding, with plenty of natural light and a charming ambiance.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Leisure/ TV room
Room features
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
32-34 Norfolk Square,
London,
United Kingdom,
W2 1RS,
Greater London
Map view
street view
32-34 Norfolk Square,
London,
United Kingdom,
W2 1RS,
Greater London
City landmarks
Park
Hyde Park
1.4
km
Museum
The British Museum
3.2
km
Garden
Buckingham Palace
2.8
km
Museum
Victoria and Albert Museum
2.2
km
Marylebone Rd
Madame Tussauds London
2.8
km
Museum
Science Museum
2.1
km
Museum
Natural History Museum
2.2
km
Gallery
Wallace Collection
1.7
km
Park
Kensington Gardens
1.3
km
Square
Trafalgar Square
3.3
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.0
km
Museum
National Gallery
3.2
km
Great Central House
Marylebone
2.0
km
Palace
Kensington Palace
1.6
km
87-135 Brompton Rd
Harrods
2.6
km
Art object
Sherlock Holmes Museum
2.6
km
Oxford Street
Oxford Street
3.0
km
Mosque
The Regent's Park
2.1
km
Park Lane
Marble Arch
1.4
km
Museum
Apsley House
2.1
km
400 Oxford St
Selfridges London
1.8
km
Gallery
Lisson Gallery
1.1
km
Monument
Peter Pan Statue
860 m
Event hall
Royal Albert Hall
2.0
km
Monument
The Albert Memorial
1.8
km
Square
Piccadilly Circus
2.8
km
Zoo
ZSL London Zoo
2.5
km
Fountain
Princess Diana Memorial Fountain
1.6
km
Nearby
Praed St
Paddington
280 m
Restaurants
La Tazza Cafe
220 m
143 Praed Street Paddington
Bonne Bouche
240 m
129 Praed Street Paddington
McDonald's
20 m
144 Praed Street
Chicken Cottage
250 m
135 Praed Street
Kfc
190 m
380 Edgware Road 9 The Hyde
Paramount Lebanese Kitchen Paddington
120 m
26 London Street
Lite Bite
110 m
7 London Street Paddington
Le Gourmet
180 m
157 Praed Street
Kioskafe
130 m
31 Norfolk Place
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Central location
Spacious rooms
Dining discomfort
Crowded restaurant
7.0/10
Very good
Rooms
6.8
Location
8.8
Service
7.8
Dining
5.3
Guest reviews
7.0/10
based on 9 reviews
3.5/5
based on 764 reviews
6.9
6.9/10 based on 1333 reviews
#677 of 1,208 hotels in London based on Tripadvisor
Arthur
United Kingdom,
January
2024
7.4/10
Staying at the hotel was a mix of great and not-so-great experiences. The rooms were spacious and comfortable for three adults, but the line for tables at the restaurant was a constant issue. On the bright side, having a toilet and shower available outside the rooms was a unique and convenient feature.
Rooms
8.0
The rooms were large but not really big enough for 3 single beds and luggage for 3 people to share. It was great that toilet and shower facilities were available outside of the rooms. Overall, the rooms were big and comfortable for 3 adults.
Service
7.0
The service was friendly and accommodating, with the staff willing to assist with luggage and providing information about the central location. However, there were some interruptions during breakfast service due to restocking activities.
Location
9.0
The hotel's location was excellent, being very central with easy access to attractions like the zoo, Hyde Park, and Camden Market. Plus, being just minutes away from the underground made it even more convenient for exploring different areas of London.
Dining
6.0
The dining experience had its ups and downs. Although breakfast was included in the stay, there were issues with the comfort of the dining area and the quality of some items like marmalade. The hotel seemed overwhelmed at times, affecting the overall experience.
Facilities
7.0
The facilities offered were acceptable, but improvements could be made to enhance the overall dining experience and streamline the service during peak times.
Central location
Dining discomfort
Danny
United Kingdom,
January
2024
8.4/10
The hotel is in a superb location, very close to Paddington station with lots of dining options nearby. The room, although a bit messy at the entrance, was clean, well-equipped, and provided great value for money. The service was welcoming and helpful, making my stay pleasant.
Rooms
8.0
Despite the full trash in the entrance, my room was clean, well-facilitated, and offered good value for money.
Service
9.0
The service was friendly and helpful, close to the metro, creating a welcoming atmosphere throughout my stay.
Location
10.0
The location is fantastic, being very near Paddington station and in a great area with easy access to parks and restaurants.
Dining
7.0
I didn't try the dining options due to my shifts, but the breakfast is usually my favorite meal of the day.
Facilities
8.0
The hotel offers convenient facilities, especially for anyone using Paddington station, making it an ideal choice.
George
United States,
November
2023
6.2/10
I had a mixed experience at the hotel. On one hand, the excellent location near Paddington station was incredibly convenient and made me feel safe as a solo traveler. However, the dining experience left something to be desired with cold scrambled eggs and not-so-great coffee. The rooms were small and cramped, making it difficult for me to fully enjoy the stay.
Rooms
5.0
The rooms were small and cramped, lacking a bedside light.
Service
7.0
The service was friendly and helpful overall, but some staff members were not as friendly as expected.
Location
9.0
The hotel's location right next to Paddington station was perfect for accessing transportation and exploring the city.
Dining
5.0
The breakfast options were not the best, with cold scrambled eggs and subpar coffee. It might be better to explore other breakfast alternatives nearby.
Facilities
6.0
The dining room for breakfast was in the basement but overall facilities were okay.
Julian
United States,
November
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms didn't match the Booking website photos, and my room above the dining room and reception was quite noisy early in the morning. However, the room was clean and suitable for an overnight stay, despite running cold on the hottest setting.
Rooms
7.0
The room was clean and ideal for the overnight stay, despite not matching the online photos and being noisy in the morning.
Service
8.0
The service was friendly and helpful, with courteous and well-trained staff. However, the food options were limited, and the supplies were not always adequate.
Location
9.0
The location was excellent, very close to Paddington station with easy access to transportation and nearby restaurants.
Dining
6.0
The dining experience had some downsides with cold scrambled eggs and poor coffee quality, but the buffet was decent for the price.
Facilities
7.0
The facilities were satisfactory, but there were limited food options available. The hotel is well-located with easy access to transportation and restaurants.
Charlotte
United Kingdom,
October
2023
6.0/10
My stay at the hotel had its ups and downs. The location was fabulous, just a stone's throw away from Paddington station and surrounded by plenty of dining options. The rooms, however, left much to be desired with constant gurgling sounds from the pipes, making it challenging to get a good night's sleep. The service was top-notch, very welcoming and accommodating, especially at breakfast. The dining experience was mediocre, and the range of options was quite limited. Overall, a mixed bag of experiences during my stay.
Rooms
5.0
The rooms would accommodate our booking but the atmosphere was so depressing due to the gurgling sounds from the pipes all night.
Service
9.0
The staff were very welcoming, friendly, and informative, making my stay enjoyable.
Location
8.0
The location was very good, within walking distance from Paddington station and surrounded by many restaurants in London's Bayswater area.
Dining
5.0
The dining experience was very poor quality and limited in range, which was disappointing.
Facilities
6.0
The facilities were fine but nothing exceptional.
Friendly staff
Depressing rooms
John
United States,
September
2023
7.4/10
I had a pleasant stay at the hotel, overall. The rooms, despite being small, were fully equipped and tidy, ensuring a clean and functional space. The location was perfect, just around the corner from Paddington station, providing easy access to transportation and dining options. The dining experience, although a little disappointing with cold toast, offered a good breakfast selection. However, the hotel could benefit from some updates for a more modern feel.
Rooms
8.0
The rooms were clean and functional, equipped with a heater. The small size didn't hinder the comfort, providing a tidy space.
Service
7.0
The service was pleasant, especially at the breakfast space. I appreciated being able to leave luggage before and after check-in.
Location
9.0
The hotel's superb location near Paddington station allowed for easy access to transportation and numerous dining options.
Dining
6.0
Despite some wait time and cold toast, the dining experience was decent with a good breakfast selection including eggs and ham.
Facilities
7.0
The hotel should consider investing in the interior to bring it into the 21st century. However, the facilities were sufficient for a comfortable stay.
Christopher
United Kingdom,
July
2023
7.6/10
The hotel is conveniently located near Paddington Station and within walking distance of popular places, making it easy to access different sights. The rooms, although smaller than expected and with some noise from passing trains, are at a reasonable price. The dining options are sufficient but the breakfast area can get crowded. The staff is friendly and accommodating, enhancing the overall experience.
Rooms
7.0
The rooms are smaller than expected and may be affected by noise from passing trains, but they offer decent value for the price.
Service
9.0
The staff is friendly and always ready to assist, making the stay more pleasant overall.
Location
8.0
The hotel's location near Paddington Station and various transportation options makes it a convenient base for exploring London.
Dining
7.0
The dining options are satisfactory, but the breakfast area can get quite full during peak times.
Facilities
7.0
The hotel offers basic facilities, suitable for a short stay in the city.
Neil
United Kingdom,
July
2023
6.0/10
The hotel offers clean and ideal rooms for an overnight stay, but the outdated facilities and poor breakfast choice are drawbacks. The staff is helpful, although communication may be a challenge at times. The location is a great hub near Paddington Station, but the property itself needs an upgrade.
Rooms
7.0
The rooms were clean and suitable for an overnight stay.
Service
6.0
The staff was helpful, although communication could be improved in some instances.
Location
8.0
The hotel is located near Paddington Station, serving as a convenient hub, but it requires an upgrade.
Dining
5.0
The breakfast options were limited and not satisfactory.
Facilities
5.0
The hotel needs an upgrade to match the convenient location.
Great location near Paddington Station
Limited breakfast choice
George
United Kingdom,
May
2023
7.2/10
The hotel is conveniently located near Paddington station and Hyde Park, with plenty of restaurants around. The rooms are outdated and tired, as expected for the price. While the service is friendly and helpful, noise from common areas can be disruptive early in the morning. The dining options are basic with limited choices, and there are additional charges for certain items.
Rooms
7.0
The rooms are very tired and old-fashioned, matching the expected standard for the price range.
Service
8.0
The service is friendly and welcoming, with staff being kind and helpful.
Location
9.0
The location is great, just a short walk to Paddington underground and surrounded by various dining options.
Dining
5.0
The dining experience is very basic, with limited options and additional charges for some items.
Facilities
7.0
The hotel facilities are adequate, catering to essential needs without any standout features.
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