Dolphin Hotel London, London ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

32-34 Norfolk Square, London, United Kingdom, W2 1RS

Dolphin Hotel, a 3-star hotel in Paddington, features affordable accommodations and friendly service within a historic Victorian building. It offers excellent access to transportation links and popular attractions, making it suitable for both leisure and business travelers.

Rooms & Amenities

Rooms at Dolphin Hotel include a variety of options from single rooms to family accommodations, each featuring a flat-screen TV, refrigerator, tea and coffee facilities, and private bathrooms. Free Wi-Fi is available throughout the property.

Dining & Nearby Options

Dolphin Hotel serves a continental breakfast and English breakfast at an additional charge in the dining room, which seats approximately 85 guests. Nearby dining options include Mughal's and San Marco Ristorante & Pizzeria.

Business & Services

The hotel offers meeting rooms available for hire, accommodating up to 50 delegates for business events. Dolphin Hotel provides assistance in organizing events, along with photocopying facilities at the reception.

Location & Transportation

Dolphin Hotel is conveniently located just a 2-minute walk from Paddington Station, linking guests to five metro lines and quick access to Heathrow Airport. Popular attractions such as Hyde Park and the British Museum are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

Max:

2 persons

17 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Guest Room

Max:

1 person

9 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Quadruple Room

Max:

4 persons

16 m²

Bed options:

4 Single beds

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

London 2.1 mi

Airports

London City (LCY) 11.6 mi

London Heathrow (LHR) 16.2 mi

Train

Paddington Station700 ft

Metro stations

Paddington (Circle & Bakerloo) Tube700 ft

Bus

Bus stop3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Stay

“The room was basic yet perfectly suited our needs, offering a cozy place for a good night's rest after a long day of sightseeing.” view full review

Refreshing Showers

“The shower had excellent water pressure and consistent hot water, providing a refreshing experience after a day out in the city.” view full review

Daily Cleanliness

“Our room was cleaned daily with fresh towels provided, making for a comfortable and tidy environment throughout our stay.” view full review

Luggage Convenience

“The option to leave our luggage after checkout was fantastic, allowing us to explore the city without the hassle of dragging our bags around.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Security
Baggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Spa & Leisure

Leisure/ TV room

Room features

Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

32-34 Norfolk Square, London, United Kingdom, W2 1RS

Map view

street view

32-34 Norfolk Square, London, United Kingdom, W2 1RS

City landmarks

Parks

Hyde Park

4800 ft

Museums

The British Museum

2.0 mi

Garden

Buckingham Palace

1.7 mi

Museums

Victoria and Albert Museum

1.4 mi

Marylebone Rd

Madame Tussauds London

1.7 mi

Museums

Science Museum

1.3 mi

Museums

Natural History Museum

1.4 mi

Gallery

Wallace Collection

1.0 mi

Parks

Kensington Gardens

4300 ft

Square

Trafalgar Square

2.0 mi

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2.5 mi

Museums

National Gallery

2.0 mi

Great Central House

Marylebone Tube

1.2 mi

Palace

Kensington Palace

5200 ft

87-135 Brompton Rd

Harrods

1.6 mi

Art object

Sherlock Holmes Museum

1.6 mi

Oxford Street

1.8 mi

Mosque

Regent's Park

1.3 mi

Park Lane

Marble Arch Tube

4600 ft

Museums

Apsley House

1.3 mi

400 Oxford St

Selfridges London

1.1 mi

Gallery

Lisson Gallery

3700 ft

Monuments and Landmarks

Peter Pan Statue

2900 ft

Events

Royal Albert Hall

1.2 mi

Monuments and Landmarks

The Albert Memorial

1.1 mi

Square

Piccadilly Circus

1.7 mi

Zoo

ZSL London Zoo

1.6 mi

Fountains

Princess Diana Memorial Fountain

5200 ft

Nearby

Praed St

Paddington Tube

1000 ft

Restaurants

La Tazza Cafe

800 ft

143 Praed Street Paddington

Bonne Bouche

800 ft

129 Praed Street Paddington

McDonald's

100 ft

144 Praed Street

Chicken Cottage

900 ft

135 Praed Street

Kfc

700 ft

380 Edgware Road 9 The Hyde

Paramount Lebanese Kitchen Paddington

400 ft

26 London Street

Lite Bite

400 ft

7 London Street Paddington

Le Gourmet

600 ft

157 Praed Street

Kioskafe

500 ft

31 Norfolk Place

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

Central location

Spacious rooms

Dining discomfort

Crowded restaurant

7.0/10

Very good

Rooms

6.8

Location

8.8

Service

7.8

Dining

5.3

3.5/5 based on 764 reviews

#677 of 1,208 hotels in London based on Tripadvisor

Arthur

United Kingdom, January 2024

7.4/10

Staying at the hotel was a mix of great and not-so-great experiences. The rooms were spacious and comfortable for three adults, but the line for tables at the restaurant was a constant issue. On the bright side, having a toilet and shower available outside the rooms was a unique and convenient feature.

Rooms

8.0

The rooms were large but not really big enough for 3 single beds and luggage for 3 people to share. It was great that toilet and shower facilities were available outside of the rooms. Overall, the rooms were big and comfortable for 3 adults.

Service

7.0

The service was friendly and accommodating, with the staff willing to assist with luggage and providing information about the central location. However, there were some interruptions during breakfast service due to restocking activities.

Location

9.0

The hotel's location was excellent, being very central with easy access to attractions like the zoo, Hyde Park, and Camden Market. Plus, being just minutes away from the underground made it even more convenient for exploring different areas of London.

Dining

6.0

The dining experience had its ups and downs. Although breakfast was included in the stay, there were issues with the comfort of the dining area and the quality of some items like marmalade. The hotel seemed overwhelmed at times, affecting the overall experience.

Facilities

7.0

The facilities offered were acceptable, but improvements could be made to enhance the overall dining experience and streamline the service during peak times.

Central location

Dining discomfort

Danny

United Kingdom, January 2024

8.4/10

The hotel is in a superb location, very close to Paddington station with lots of dining options nearby. The room, although a bit messy at the entrance, was clean, well-equipped, and provided great value for money. The service was welcoming and helpful, making my stay pleasant.

Rooms

8.0

Despite the full trash in the entrance, my room was clean, well-facilitated, and offered good value for money.

Service

9.0

The service was friendly and helpful, close to the metro, creating a welcoming atmosphere throughout my stay.

Location

10.0

The location is fantastic, being very near Paddington station and in a great area with easy access to parks and restaurants.

Dining

7.0

I didn't try the dining options due to my shifts, but the breakfast is usually my favorite meal of the day.

Facilities

8.0

The hotel offers convenient facilities, especially for anyone using Paddington station, making it an ideal choice.

George

United States of America, November 2023

6.2/10

I had a mixed experience at the hotel. On one hand, the excellent location near Paddington station was incredibly convenient and made me feel safe as a solo traveler. However, the dining experience left something to be desired with cold scrambled eggs and not-so-great coffee. The rooms were small and cramped, making it difficult for me to fully enjoy the stay.

Rooms

5.0

The rooms were small and cramped, lacking a bedside light.

Service

7.0

The service was friendly and helpful overall, but some staff members were not as friendly as expected.

Location

9.0

The hotel's location right next to Paddington station was perfect for accessing transportation and exploring the city.

Dining

5.0

The breakfast options were not the best, with cold scrambled eggs and subpar coffee. It might be better to explore other breakfast alternatives nearby.

Facilities

6.0

The dining room for breakfast was in the basement but overall facilities were okay.

Julian

United States of America, November 2023

7.4/10

My stay at the hotel was a mixed experience. The rooms didn't match the Booking website photos, and my room above the dining room and reception was quite noisy early in the morning. However, the room was clean and suitable for an overnight stay, despite running cold on the hottest setting.

Rooms

7.0

The room was clean and ideal for the overnight stay, despite not matching the online photos and being noisy in the morning.

Service

8.0

The service was friendly and helpful, with courteous and well-trained staff. However, the food options were limited, and the supplies were not always adequate.

Location

9.0

The location was excellent, very close to Paddington station with easy access to transportation and nearby restaurants.

Dining

6.0

The dining experience had some downsides with cold scrambled eggs and poor coffee quality, but the buffet was decent for the price.

Facilities

7.0

The facilities were satisfactory, but there were limited food options available. The hotel is well-located with easy access to transportation and restaurants.

Charlotte

United Kingdom, October 2023

6.0/10

My stay at the hotel had its ups and downs. The location was fabulous, just a stone's throw away from Paddington station and surrounded by plenty of dining options. The rooms, however, left much to be desired with constant gurgling sounds from the pipes, making it challenging to get a good night's sleep. The service was top-notch, very welcoming and accommodating, especially at breakfast. The dining experience was mediocre, and the range of options was quite limited. Overall, a mixed bag of experiences during my stay.

Rooms

5.0

The rooms would accommodate our booking but the atmosphere was so depressing due to the gurgling sounds from the pipes all night.

Service

9.0

The staff were very welcoming, friendly, and informative, making my stay enjoyable.

Location

8.0

The location was very good, within walking distance from Paddington station and surrounded by many restaurants in London's Bayswater area.

Dining

5.0

The dining experience was very poor quality and limited in range, which was disappointing.

Facilities

6.0

The facilities were fine but nothing exceptional.

Friendly staff

Depressing rooms

John

United States of America, September 2023

7.4/10

I had a pleasant stay at the hotel, overall. The rooms, despite being small, were fully equipped and tidy, ensuring a clean and functional space. The location was perfect, just around the corner from Paddington station, providing easy access to transportation and dining options. The dining experience, although a little disappointing with cold toast, offered a good breakfast selection. However, the hotel could benefit from some updates for a more modern feel.

Rooms

8.0

The rooms were clean and functional, equipped with a heater. The small size didn't hinder the comfort, providing a tidy space.

Service

7.0

The service was pleasant, especially at the breakfast space. I appreciated being able to leave luggage before and after check-in.

Location

9.0

The hotel's superb location near Paddington station allowed for easy access to transportation and numerous dining options.

Dining

6.0

Despite some wait time and cold toast, the dining experience was decent with a good breakfast selection including eggs and ham.

Facilities

7.0

The hotel should consider investing in the interior to bring it into the 21st century. However, the facilities were sufficient for a comfortable stay.

Christopher

United Kingdom, July 2023

7.6/10

The hotel is conveniently located near Paddington Station and within walking distance of popular places, making it easy to access different sights. The rooms, although smaller than expected and with some noise from passing trains, are at a reasonable price. The dining options are sufficient but the breakfast area can get crowded. The staff is friendly and accommodating, enhancing the overall experience.

Rooms

7.0

The rooms are smaller than expected and may be affected by noise from passing trains, but they offer decent value for the price.

Service

9.0

The staff is friendly and always ready to assist, making the stay more pleasant overall.

Location

8.0

The hotel's location near Paddington Station and various transportation options makes it a convenient base for exploring London.

Dining

7.0

The dining options are satisfactory, but the breakfast area can get quite full during peak times.

Facilities

7.0

The hotel offers basic facilities, suitable for a short stay in the city.

Neil

United Kingdom, July 2023

6.0/10

The hotel offers clean and ideal rooms for an overnight stay, but the outdated facilities and poor breakfast choice are drawbacks. The staff is helpful, although communication may be a challenge at times. The location is a great hub near Paddington Station, but the property itself needs an upgrade.

Rooms

7.0

The rooms were clean and suitable for an overnight stay.

Service

6.0

The staff was helpful, although communication could be improved in some instances.

Location

8.0

The hotel is located near Paddington Station, serving as a convenient hub, but it requires an upgrade.

Dining

5.0

The breakfast options were limited and not satisfactory.

Facilities

5.0

The hotel needs an upgrade to match the convenient location.

Great location near Paddington Station

Limited breakfast choice

George

United Kingdom, May 2023

7.2/10

The hotel is conveniently located near Paddington station and Hyde Park, with plenty of restaurants around. The rooms are outdated and tired, as expected for the price. While the service is friendly and helpful, noise from common areas can be disruptive early in the morning. The dining options are basic with limited choices, and there are additional charges for certain items.

Rooms

7.0

The rooms are very tired and old-fashioned, matching the expected standard for the price range.

Service

8.0

The service is friendly and welcoming, with staff being kind and helpful.

Location

9.0

The location is great, just a short walk to Paddington underground and surrounded by various dining options.

Dining

5.0

The dining experience is very basic, with limited options and additional charges for some items.